Sales & Distribution Management

Streamline sales operations from reservation to delivery, ensuring inventory availability, accurate pricing, and on-time fulfillment to maintain customer satisfaction.

Customer Relationship Management

Manage client relationships and business contacts with comprehensive company and contact databases.

  • Complete client database with classification (client, distributor, retailer)
  • Business sector tracking (roaster, cafe chain, retailer, etc.)
  • Multi-contact support per company with role-based organization
  • Tax ID and billing information management
  • Credit terms and payment conditions tracking
  • HubSpot CRM integration for deal tracking and pipeline management

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Reservation System

Allocate inventory to specific customer orders with flexible reservation creation and real-time fulfillment tracking.

  • Multi-lot allocations in single reservation
  • Support for expected inventory (sell before arrival)
  • Support for physical inventory (in-stock sales)
  • Mixed allocation types in one reservation
  • Automatic office-aware numbering (RES-USA-2024-0001)
  • Status tracking (active, partial, fulfilled, expired, cancelled)
  • Price locking at reservation time with validation of sufficient stock

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Contract Management

Manage long-term trading agreements with automatic delivery scheduling and recurring fulfillment.

  • Automatic contract numbering (CON-2024-0001)
  • Recurring delivery schedules (monthly, quarterly, annual)
  • Total quantity and pricing terms management
  • Automatic delivery generation based on contract frequency
  • Schedule date calculation and distribution across delivery periods
  • Status management (draft, active, completed, cancelled)
  • Contract amendment tracking with complete history

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Delivery Management

Schedule and fulfill client deliveries with complete tracking from order to delivery confirmation.

  • Office-aware numbering (DEL-USA-2024-0001)
  • Multi-item deliveries - different lots in one shipment
  • Scheduled delivery dates with warehouse selection
  • Integration with delivery order system for fulfillment
  • Automatic inventory discount on fulfillment
  • Sale movement creation for complete audit trail
  • Status workflow (scheduled → delivered → cancelled)

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Delivery Order Fulfillment

Execute warehouse operations for client deliveries and transfers with batch processing capabilities.

  • Automatic numbering by warehouse (DO-MIAMI-2024-0001)
  • Batch multiple deliveries in one warehouse operation
  • Support for both client deliveries and inter-warehouse transfers
  • Two-phase fulfillment for client deliveries and transfer completion
  • Consolidated information across all deliveries (total quantity, client count)
  • Unified delivery date tracking and warehouse-specific fulfillment metrics

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Key Business Benefits

Transform your operations and drive measurable business results

Operational Efficiency
  • Automate order workflows and reservations
  • Batch warehouse operations for efficiency
  • Streamline delivery scheduling
  • Reduce manual coordination
Customer Satisfaction
  • On-time delivery tracking
  • Accurate inventory availability
  • Transparent order status
  • Flexible contract terms
Financial Performance
  • Price locking at reservation
  • Better cash flow predictability
  • Contract-based recurring revenue
  • Reduced fulfillment costs
Business Growth
  • Scalable sales operations
  • Long-term contract management
  • Multi-client support
  • CRM integration for pipeline growth